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Research
Achieving Enterprise Software Success 2009
This study pulls back the curtain on the drivers, expectations and responsibilities surrounding the concept of software “success.” The 2009 survey of 353 software buyers and sellers yielded new insight into today’s IT environment - November 2009
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Does IT Have a Personality? - This new study reveals the impacts of personality-driven behavior on IT leadership, workforce performance and effective IT adoption - December 2008
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Webcasts
Tap into Your "Hidden Enterprise Productivity" to Improve Earnings by 5% of Revenue - Neochange CEO, Chris Dowse, discusses how the unique Neochange AdoptIT™ methodology mitigates adoption risks and accelerates corporate earnings improvement - January 2009
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Riding the "Perfect Revenue Storm" to Sustainable Growth - Topics covered in this discussion, co-hosted by Progress Software, include: driving customer adoption, protecting maintenance revenues, increasing customer licenses, and creating new services - September 2008
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Thoughts
IT Management in 2010
Thomas Wailgum, senior editor of CIO Magazine, discusses how, despite the emergence of improved IT management tools over the past decade, CIOs continue to grapple with the same IT challenges they dealt with five and even 10 years ago. Which can make a CEO wonder: "When are we going to get there?" - December 2009
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Achieving Enterprise Software Success 2009
This study pulls back the curtain on the drivers, expectations and responsibilities surrounding the concept of software “success.” The 2009 survey of 353 software buyers and sellers yielded new insight into today’s IT environment - November 2009
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Events
Industry Leaders Address Future of Technology Services - Technology Services World Conference, San Diego, CA, October 19th, 2009 - Neochange CEO, Chris Dowse, and keynote panel discussed strategies for driving technology adoption - October 2009
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Technology Services World - Silicon Valley 2009 - Santa Clara, CA, May 4 - 6, 2009 Neochange CEO, Chris Dowse, will speak on the "CIO Perspectives" keynote panel. The conference addresses the challenge of improving service economics while also achieving high customer satisfaction and retention. In this panel discussion, TPSA Executive Director Thomas Lah will interview ex-CIOs regarding their perspectives on what enterprises need from their services providers in an economic downturn - May 2009
Conference Website
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Case Studies
ISV Customer Adoption - Using Neochange's AdoptIT™ methodology, a mid-tier ISV accelerated its customers' time-to-value by 30% and boosted its services revenue with a value-centric approach - May 2009
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End-User Monitoring-Driven Adoption - Neochange's AdoptIT™ approach leveraged end-user monitoring technology to obtain visibility into CRM system usage, uncovering a 20% productivity improvement opportunity and external customer experience enhancement potential worth up to 3% of annual revenue - March 2009
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DIRECTV IT Organizational Transformation - Listen to DIRECTV's CIO Mike Benson and team share their transformation story - December 2008
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